Course Batch Starts, Timing, Price & Enroll

Program Duration Batch Starts Time Price # Enroll Book free demo
Weekend
60 Hrs Weekend Morning-Batch USD 600
INR 29999
Enroll Now Book free demo class
Weekend
60 Hrs Weekend Evening-Batch USD 600
INR 29999
Enroll Now Book free demo class
Weekdays
60 Hrs Weekdays Morning-Batch USD 600
INR 29999
Enroll Now Book free demo class
Weekdays
60 Hrs Weekdays Evening-Batch USD 600
INR 29999
Enroll Now Book free demo class

# Cloud lab charges will be extra. Our technical consultant will share actual lab charges with you.

About Course

This course is helpful for those professionals who want to build a career in Salesforce Application administration and interested in developing custom applications on the Force.com platform or on a similar technology platform.
This course is the combo for both Salesforce Administrator and Developer program.

Salesforce Administration course cover the features and functionality required to maintain a Salesforce implementation.

Some of the key points that will require in administrating Salesforce application are:

Managing data, integrity, users and security.
Managing and customizing Sales Cloud, Service Cloud and Collaboration Cloud applications.
Maintaining user dashboards, process workflows and generation of reports.

This course will help you to understand the core concept of designing, building and deploying custom applications using the Force.com platform.

Some of the key points that will require during developing Salesforce application are -

Designing the data model, user interface, business logic, and security for custom applications
Customize applications for mobile use
Designing various reports and dashboards
Manage data, integrity, users and security.
Managing and customizing Sales Cloud, Service Cloud and Collaboration Cloud applications.
Maintaining user dashboards, process workflows and generation of reports
Have in-depth understanding of different functional module of Salesforce Application Able to configure the user interface
Design the business logic for custom applications and customize for existing application.
Generate and design various user dashboards, process workflows and reports for administrator.
Customize applications for mobile use
Apply integrity, security and better user interface in custom application.
Deploy custom applications
There is no formal prerequisite to attend this course.

CURRICULUM

Salesforce Admin and Developer

  • 1.1 Organization Setup
  • - Describe the components of the company profile
  • 1.2 User Setup
  • - Identify the steps to set up and/or maintain a user
  • - Given a scenario, troubleshoot common user access and visibility issues
  • 1.3 Global User Interface
  • - Distinguish between the various UI settings that an administrator controls
  • 1.4 Security and Access
  • - Explain the various organization security options
  • - Describe the features and capabilities of the Salesforce sharing model
  • - Given a scenario, apply the appropriate security controls
  • - Describe the various settings and permissions a profile controls
  • - Given a scenario, determine the appropriate use of a custom profile
  • 1.5 Standard and Custom Objects
  • - Describe the standard object architecture and relationship model
  • - Explain how to create, delete, and customize fields, page layouts, and list views for custom and standard
  • - objects
  • - Given a scenario, determine the appropriate fields and page layouts for an object
  • - Explain how to create, delete, and customize record types and business processes
  • - Given a scenario, determine the appropriate record types and business processes
  • - Explain the implications of deleting fields
  • - Describe when to use and how to create formula fields
  • 1.6 Sales Cloud Applications
  • - Given a scenario, identify the capabilities and implications of the sales process
  • - Given a scenario, identify when to apply the appropriate sales productivity features in both Salesforce Classic and Lightning Experience
  • - Describe the capabilities of products and price books
  • - Describe the capabilities of lead management
  • - Given a scenario, identify how to automate lead management
  • - Describe the capabilities of campaign management
  • 1.7 Service Cloud Applications
  • - Describe the capabilities of case management
  • - Given a scenario, identify how to automate case management
  • - Describe the capabilities of solution management
  • - Describe the basic capabilities of portals
  • - Describe the capabilities of Communities
  • - Describe the capabilities of Salesforce Knowledge
  • 1.8 Activity Management
  • - Describe the capabilities of activity management
  • 1.9 Chatter
  • - Describe the features of Chatter
  • 1.10 Data Management
  • - Describe the considerations when importing, updating, transferring, and mass deleting data
  • - Given a scenario, identify tools and use cases for managing data
  • - Describe the capabilities and implications of the data validation tools
  • - Describe the different ways to back up data
  • 1.11 Content and Folder Management
  • - Describe the capabilities of Content
  • - Describe how folders can be used to organize and secure communication templates, dashboards, reports, and documents
  • 1.12 Reports and Dashboards
  • - Describe the options available when creating or customizing a report
  • - Describe the impact of the sharing model on reports
  • - Describe the options available when creating and modifying dashboards
  • - Describe the capabilities of custom report types
  • 1.13 Workflow Automation
  • - Describe when workflow are evaluated
  • - Describe the capabilities of workflow rules and actions
  • - Given a scenario, identify the appropriate workflow solution
  • - Describe capabilities and use cases for the approval process
  • 1.14 Desktop and Mobile Administration
  • - Describe the capabilities of Salesforce1 and SalesforceA
  • - Describe the installation and synchronization options of Salesforce for Outlook
  • 1.15 AppExchange
  • - Identify use cases for AppExchange applications
  • 2.1 Salesforce Fundamentals
  • - Describe the capabilities of the core CRM objects in the Salesforce schema.
  • - Given a scenario, identify the boundaries of declarative customization and the use cases for programmatic customization.
  • - Identify common scenarios for extending an org using the AppExchange.
  • 2.2 Data Modeling and Management
  • - Given a scenario, determine the appropriate data model.
  • - Describe the capabilities of the various relationship types and the implications of each on record access, user interface, and reporting.
  • - Identify the considerations when changing a fields type.
  • - Given a set of requirements, identify the considerations and select the appropriate field type.
  • - Describe the capabilities and considerations of the schema builder.
  • - Describe the options and considerations when importing and exporting data.
  • - Describe the capabilities of and use cases for external objects.
  • 2.3 Security
  • - Describe the features and capabilities available to restrict and extend object, record, and field access.
  • - Given a set of business requirements, determine the appropriate sharing solution.
  • 2.4 Business Logic and Process Automation
  • - Describe the capabilities of and use cases for record types.
  • - Describe the capabilities of and use cases for formula fields.
  • - Describe the capabilities of, use cases for, and implications of roll-up summary fields.
  • - Describe the capabilities of and use cases for validation rules.
  • - Describe the capabilities of and use cases for approval processes.
  • - Describe the capabilities of and use cases for workflow, visual workflow, and Process Builder.
  • - Given a set of business requirements, recommend a solution to automate business processes.
  • - Describe the ramifications of field updates and the potential for recursion.
  • 2.5 Social
  • - Describe the capabilities of and use cases for social features.
  • 2.6 User Interface
  • - Describe the user interface customization options.
  • - Describe the capabilities of and use cases for custom buttons, links, and actions.
  • - Describe the declarative options available for incorporating Lightning Components in an application.
  • - Given a scenario, determine the appropriate user interface design.
  • 2.7 Reporting
  • - Describe the features and capabilities available when creating reports, report types, and dashboards.
  • 2.8 Mobile
  • - Describe the declarative customization options available for the Salesforce1 mobile application user interface.
  • - Given a set of requirements, determine the appropriate global and object-specific actions and action layouts to optimize the Salesforce1 user experience.
  • 2.9 App Deployment
  • - Describe the key milestones and considerations when managing the application lifecycle.
  • - Describe the differences between and considerations when using the various types of sandboxes.
  • - Describe the capabilities of and considerations when using change sets.
  • - Describe the use cases of and considerations when using unmanaged packages.
  • - Given a scenario, determine the appropriate deployment plan.

Exam & Certification

Salesforce Administration:

Exam Code – Salesforce ADM 201

Exam Format:

60 multiple-choice questions
90 minutes allotted to complete the exam
65% is the passing score
Registration fee is USD 200
Retake fee is USD 100
Available in English, French, German, Spanish and Brazilian Portuguese languages

Salesforce Developer:

Exam Name: Salesforce Certified Platform App Builder
Exam Format:

60 multiple-choice questions
90 minutes allotted to complete the exam
63% is the passing score
Registration fee is USD 200
Retake fee is USD 100

Select Trainer for Demo


Amul Barwnal
Certification:
From
Professional Experience
Training Experience

Qualification
Master Of Computer Application

Skills
.NET, AJAX, Cloud Computing, CRM, Java Script, SAAS , Salesforce.com, Salesforce ADM, Salesforce DEV,

Profile
Total Experience: 10 Yr. Salesforce.com expert an d sales cloud Certified .Application Development using Apex, S-Control, Ajax and visual force page design. .Design, Development, Coding, Testing, Migration, Enhancements (program maintenance), QA Management, Team Management, Documentation and Implementation. .Have an enriching knowledge of web development using ASP.Net, C#, VB.Net, AJAX. Excellent command over APEX, Visual Force and Crystal Reports for various projects under several roles, this includes: • Rich experience of implementation, customization and integration and developing Apps for AppExchange. • Good knowledge of cloud computing technology and SaaS • Experience in Developing and Implementing Customized Salesforce.com CRM solutions for International Clients. • Extensive Experience with JavaScript and SOQL Development. • Implementing Visual Force Pages with extensive functionality in Sites. • Understanding Customer Portal and Partner Portal needs. • Report and Dashboard Level understanding. Email Service design, Google Integration, Outlook Integration, Import/Export Data, Data Management, Sandbox Development, Installation Package & Components • Data Migration using Data Loader Read More...
RATING & REVIEWS
B.S. Mehra
Amul is one of the dependable salesforce techie guy who is preferred to go as a first choice for any solution related to salesforce customization. My experience with Amul was wonderful during his tenure in HCL.
Ajit Verma
Amul is a nice colleague and has strong technical knowledge. He is very good in integrating salesforce with other back-end systems. I have worked with him in a project with complex integration, Amul took the responsibility and executed that very well using his past experience and strong technical skills. I wish him all the best for his future assignments and look forward to work with him again
Scott Beverley
Amul developed the customisation on the SFDC side to integrate with our order management system. His work was promptly turned around
Milind Chincholikar
Tech savvy professional with high levels of commitment and positive attitude towards work. Amul and myself have worked on a critical assignment in which Amul has played a crucial role as a technical lead who can take up and deliver complex solutions to the satisfaction of the client. Would love to work on future assignements with him..
Atanu Dey
Certification: Salesforce ADM , Salesforce DEV , Salesforce.com
From
Professional Experience
Training Experience

Qualification
BE

Skills
Salesforce.com, Salesforce ADM, Salesforce DEV,

Profile
Working as Sr Enterprise Architect and Product Own er in Salesforce in Bangalore, India. Over 18 years of experience in managing end to end implementations of Salesforce projects Read More...
RATING & REVIEWS
Kumar Venkatesan
It was a pleasure to have been associated with Atanu for the Customer Portal Program. Atanu was easily approachable, friendly in nature and understands issues/problems and provides resolution, be it on Management or Technical context. Atanu has got good qualities like building relationships with team members, leads, and managers from heterogeneous vendors and his style of coordination is awesome! Wishing good luck in all his endeavors!!
Trevor Ford
Atanu was a great asset on the team. He showed great passion for the technology and clients during the run of the custom CRM program. I look forward to working with Atanu in the future.
Arvind Sundar-Rajan
Atanu is an accomplished project manager with significant experience in managing a global team operating from multiple locations. He has a very inclusive leadership style that enabled him to bring together software professionals from multiple vendors to successfully deliver large enterprise programs.
DEBABRATA DALAL
Certification: PMP , VMware Certified (VCP-DCV) , Citrix CCP-V , MCSE
From
Professional Experience
Training Experience

Qualification
BE (Electrical)

Skills
Agile and Scrum Master, Citrix Xen, Communication Skill, English, Hardware, HR, IT Architecture, IT Infra Helpdesk, JIRA, Linux , Microsoft Project, Microsoft System Center, Microsoft Windows Server , Networking Helpdesk, Networking Support, PMP, Primavera, Procurement, Salesforce.com, SAS, Telecom, UNIX, VMware ,

Profile
To lead a business entity of an Information Techno logy organization by strategizing, planning , implementing businesses in line with organization vision Read More...
RATING & REVIEWS
Bhupendra Singh
Debabrata Dalal took charge of Infosys’s prestigious Ministry of Corporate Affairs (MCA21 Project) as Program Manager from Dimension Data from June ’13. Infosys had assigned major responsibility of 6 technical tracks - NOC Helpdesk, Network,Unix,DB2,Storage,TSM and Windows to Dimension Data. He has displayed exemplary leadership skills in making this project successful. Some of Highlights: • The Delivery Team was aligned to the MCA project requirements which brought clarity of objectives • Brought efficiency in operations with proper governance • Improved Incident Management metrics Average resolution from 47hrs in April’13 to 2.9Hrs in Dec’13 . TAT for tickets closed within 24Hrs improved to 99% in Dec’13 Reduced Attrition • Supported successfully the critical DR-DC Switch over in Aug’13 • Historic Peak Filing in Sept’13 when Infosys beat the previous year’s Peak Filing record of TCS. We at Infosys are extremely satisfied by the leadership and services rendered by Debabrata Dalal and wish him all the success for future.
Sangeeta Garg
A perfectionist, A Leader, A good mentor and the list goes on and on.... Mr. Debabrata is an extremely focused Delivery Head who watches the bottom line like a hawk. He is capable to manage all the details whilst still keeping the big picture very much in focus. An excellent communicator who has a very high level of professionalism. He has an excellent customer interface and is an effective negotiator under most challenging of circumstances. He is a team player and one who leads his team by example and sets the bar very high for all of his team members, this ability singles him out as one of the key people I have always tried to emulate in my career. He leads by example which is both inspiring and motivating. As part of the Delivery management team, he has worked hard to build authentic relationships with the employees & customers . His efforts have created a happier and more productive team. I wish him all the success for all his future endeavors.
Rajesh Kumar
In my entire tenure in IT Industry I found DD as most sincere and dedicated professional, no second thought for sure. As a part of Dimension Data, DD, he seemed to be best at strategic vision on long run project and program management front, granular scope on mapping with delivery efficiency and best optimizing, coordination and being accessible for his team, providing biggest buffer to his operation managers who can always bank on his diligence and feel at home, his physical availability for clients and internal teams, endurance to stay back constantly very late at work place, accommodating nature not for peer and senor but also for ones smaller and junior, his supportive and useful interface on any kind of fire-fighting scenarios or con-call courses. I strongly endorse to his professional language forte, his mastering on alignment and scripts with services sales and presentations and his contribution to DD services biz closures. He is a combination of most of the professional pre-requisites. was a privilege to work with him
Vipin Jain
DD, as everyone calls him, was Program Manager for all projects of North & East region. All the Project Managers were reporting to him and he used to ensure that all projects were completed in a coordinated manner within timelines. He set up processes to initiate projects and monitor them to achieve the overall business objectives while optimizing the use of resources and keeping cost under control. This responsibility was being done very efficiently and DD was recognized by Management Stakeholders for his good performance, hard work and professionalism. DD is having excellent leadership skills and many clients have formally appreciated the work done by DD and his team. Besides this DD was handling Operations and Buisness Development of the region successfully. On personal front, DD is very humble and gets along with people very well. I wish him all the best for his future endeavors and hope we can work together again
Sanjay Bhat
DD used to head our North operations and was extremely passionate about his work. He always led from the front and as the position demanded used to put in long hours daily. I have always seen him persue every issue with a smile which gave great motivation to his team. DD is great human being and a friend you can have for life. All the very best DD
Michael Igbo
Debabrata is a great Trainer. He is paient and willing to share his professional experiences and plans for the Trains. Besides his subject matter knowledge, presentation skills, etc., Debabrata managed participation very well. Good listening and to the point. Would love to take another Training Session with him.
Laxminarayan Pandey
Certification: Salesforce DEV , Salesforce ADM
From
Professional Experience
Training Experience

Qualification

Skills
Java , Salesforce.com,

Profile
Brief about yourself Read More...
RATING & REVIEWS
Rachana
Certification:
From
Professional Experience
Training Experience

Qualification

Skills
Salesforce.com, Soft and Behavioral Skill,

Profile
I have 4+ years of experience in SFDC. Read More...
RATING & REVIEWS
raj88iitr
Certification:
From
Professional Experience
Training Experience

Qualification

Skills
Salesforce.com,

Profile
RATING & REVIEWS
Sanskriti Agarwal
Certification: Java SE
From
Professional Experience
Training Experience

Qualification
Salesforce DEV 401 , ADM 201, ADM 211, platform app BUILDER certified, 2+ yrs in Salesforce configur

Skills
AJAX, Data Structure, Hibernate, HTML, J2EE, Java , JDBC , JQuery , JSP , Node.js, Salesforce.com, Servlet, Spring, CSS, HTML,CSS,JS, MySQL 5.5, Java Applet, Java AWT and Swing,

Profile
Hi Learners , I have 10 years of experience in Training and Coding in Java and Salesforce combined. I am a certified in SCJP, ADM 201, ADM 211, Platform App builder and Dev 401 currently working as a Salesforce Consultant . I have designed my course for beginners and Advance both & running these courses on multiple sites and these courses are highly customizable according to your skill level and needs. This course also includes : ->Fun tutorials with live demo and real examples ->on-demand video ->Access to assignments and Quizzes ->Sample codes to practice ->Free ebooks and cheatsheets Also you can avail on demand sure shot certification questions and answers specifically designed to be ready for the Salesforce/Java Certification . Waiting for your response . Regards , Sanskriti Agarwal Whatsapp: 9718929386 Skype: sanskriti.agarwal Read More...
RATING & REVIEWS
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