Agile Certified Coach (ICP-ACC)

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Workshop Information

Who should do this course

The best suited audience to attend this course can be -
Agile team leaders or aspiring team leaders with a passion for servant leadership and a desire to learn and practice coaching. Relevant roles include Project Managers, ScrumMasters, Iteration Managers, Agile Coaches and aspiring coaches, Product Owners, analysts, and anyone with the desire to harness the power of coaching.

Why should do this course

The ICP-ACC is one of two Continuous Learning Certifications (CLCs) on the Agile Coaching and Facilitation track. The certification focuses primarily on the mindset, roles, and responsibilities of an Agile Coach. After finishing the certification, the learner will be able to differentiate between and among mentoring, facilitating, consulting, teaching and coaching, and will also gain the skills needed to create a safe environment for meaningful collaboration and healthy conflict resolution within an agile team. This certification introduces participants to team development concepts around starting and growing teams while paying particular attention to team dynamics and the surrounding organizational system. A key part of this certification focuses on developing an understanding of the Professional Coaching skillset and the value of honing these skills to serve individuals on an agile team.

Course Objective

The Agile Coaching Mindset
Responsibilities and Skills of the Coach
Setting Boundaries for Coaching
The Coaching Stance
The Coaching Conversation – Coaching for Action
Professional Coaching Skills
Conducting the Coaching Conversation
Mentoring Agile Roles & Transitions


There are no prerequisites for attending this workshop but a basic understanding of Agile will be useful.

The Agile Coaching Mindset

  • Defining Agile coaching
  • Servant leadership
  • Key mindset shifts
  • Responsibilities and Skills of the Coach

  • Roles and responsibilities of the coach
  • Skills of the coach
  • Achieving self-awareness/self-management in the coach
  • Setting Boundaries for Coaching

  • Internal vs. external coaches
  • Defining the coaching "contract"
  • Designing a coaching alliance
  • The Coaching Stance

  • Maintaining neutrality
  • Self awareness and self-management
  • Holding the clients agenda
  • No colluding
  • The Coaching Conversation – Coaching for Action

  • Issue identification
  • Issue exploration
  • Action commitment
  • Professional Coaching Skills

  • Presence
  • Powerful questioning
  • Giving and receiving feedback
  • Basics of using emotional intelligence
  • Conducting the Coaching Conversation

  • Conducting the coaching conversation
  • Mentoring Agile Roles & Transitions

  • Mentoring and mentoring practices
  • entoring and coaching the roles in Agile
  • Understanding the individual change cycle
  • Mentoring and coaching the key transitions for the roles in Agile
  • Identifying and handling resistance from individuals
  • S. No.Name Education Experience

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