ITIL Master

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Workshop Information

Who should do this course

The best suited audience to attend this course can be -

IT Infrastructure Services
Senior Managers
Service Management
IT Infrastructure Library

Why should do this course

Choose the specialist in Information Management and IT Service Management for your ITIL ® Master Qualification

hub4tech has been involved in ITIL® since its origin
hub4tech offers the entire ITIL® Qualification from Foundation to Master
hub4tech has actively contributed to the pilot (undertaken in the test phase) of the ITIL® Master Qualification
hub4tech can support you throughout the entire process from application to certification
If you have previously taken any other (ITIL®) exams from hub4tech you know what you can expect in terms of systems (e.g. your Candidate portal), people and processes

Course Objective

After completing this course, you will be able to:: -

Every ITIL Master candidate will select a unique range of experience to apply, so there is no fixed syllabus with associated Learning Objectives for this qualification. Moreover, there is no prescribed training course since the theory being tested will vary depending on the nature of the situation each candidate will choose to address.


To achieve the ITIL Master Certification, you must first be able to explain and justify how you select and apply a range of knowledge, principles, methods and techniques to achieve desired business outcomes in one or more practical assignments.


  • 1.1 An overview that introduces the basic concepts of Service Management and good practice, the ITIL framework, the Service Lifecycle and some of the key ITIL concepts such as processes and functions
  • 2

  • 2.1 A view of each of the five stages of the lifecycle from Service Strategy to Continual Service Improvement. Each lecture contains an easy-to-read summary of the core elements of that part of the lifecycle
  • 3

  • 3.1 The core of the course with a lecture describing each of the ITIL processes and functions are Easy, Simple and Powerful to learn and take up the ITIL Certifications
  • S. No.Name Education Experience

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    * This Course is running in partnership with The Quint Wellington Redwood India Consulting Pvt. Ltd..

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