Course Batch Starts, Timing, Price & Enroll

Program Duration Batch Starts Time Price Enroll
Weekend
32 Hrs Weekend Morning-Batch USD 400
INR 30000
Enroll Now

About Course

ServiceNow is an IT service management tool offering a combination of ITIL v3 guidelines + Web 2.0 technology and Software as a Service (SaaS). This course is designed to provide training for application creation in ServiceNow. Demand for ServiceNow developers is growing rapidly so this course gives attendees the knowledge and confidence to crack ServiceNow certified developer exam.
This course is best suited for experienced ServiceNow system administrators who have at least one year of hands on experience administering a ServiceNow instance.
After completing this course you will be able to :

Design an application table
Create and implement forms and views
Manage application business logic with scripts
Manage notifications for stakeholders and collaborators
Integrate to ServiceNow and to public web services
Capture application metrics with reports and homepages
Experience writing both client and server side JavaScript in ServiceNow is required.

CURRICULUM

ServiceNow Developer

  • 1.1 What is Service Now
  • 1.2 Why and who can use Service Now
  • 1.3 Concept of cloud computing in Service Now
  • 1.4 Introduction to ITIL foundation
  • 1.5 Navigation and users
  • 1.6 Helpful portals, releases
  • 2.1 Creating Gauges
  • 2.2 Define CSS properties, UI Properties
  • 2.3 Change visibility of Homepage and banner
  • 3.1 Creating Application, module
  • 3.2 Creating table
  • 3.3 Personalizing form and table layout
  • 3.4 Creating Section,
  • 3.5 View
  • 3.6 Dictionary entries
  • 3.7 Dictionary overrides
  • 3.8 Reference qualifiers
  • 3.9 Related lists
  • 4.1 Creating an update set
  • 4.2 Merge update set
  • 4.3 Retrieve Update set in another instance
  • 5.1 Workflow editor and workflow scripts
  • 5.2 Workflow activities and workflow context
  • 5.3 Workflow stages, transitions
  • 6.1 Use of service catalog, back end execution
  • 6.2 Creating catalog item, record producer, order guide
  • 6.3 Create RITM and catalog task
  • 6.4 Attaching workflow to Catalog items
  • 7.1 Data sources,
  • 7.2 XML import
  • 7.3 Transform maps,
  • 7.4 Scheduled data import
  • 7.5 Import sets
  • 7.6 Transform scripts
  • 7.7 Data load automation
  • 8.1 Creating groups
  • 8.2 Users and Departments
  • 8.3 Concept of delegation
  • 8.4 Customizing user profile
  • 8.5 Roles & group membership
  • 8.6 Fetch detail of logged in user
  • 9.1 Defining a Template
  • 9.2 Define notification
  • 9.3 Email logs
  • 9.4 Introduction to SMTP and POP mail servers
  • 9.5 Trigger email on event
  • 10.1 SLA Definitions
  • 10.2 SLA Properties
  • 10.3 Attach SLA to tasks
  • 10.4 Create schedule and child schedule
  • 11.1 Introduction to scheduled jobs
  • 11.2 Scheduled Job log
  • 11.3 Scheduled reports
  • 12.1 Create Read, Write and Create ACL on table and field level
  • 12.2 Debug ACLS
  • 12.3 Write ACL Scripts
  • 12.4 Concept of privileged system admin
  • 13.1 Creating site, page
  • 13.2 Dynamic content block
  • 13.3 Define Header, theme, style sheet
  • 13.4 Creating UI page, UI macros
  • 14.1 Introduction to web services
  • 14.2 SOAP Messages

Module

  • 15.1 Personalize users
  • 15.2 Debugging Business Rule
  • 15.3 Debugging ACL
  • 15.4 Background scripts

Exam & Certification

ServiceNow Certified Application Developer Exam demonstrates mastery of application developers and certifies that a developer has the skills and essential knowledge necessary to create applications, designing application tables, creating and implementing forms, controlling access, and integrating workflows into applications.
ServiceNow Certification exams are computer-based, multiple-choice exams delivered by ServiceNow testing partner Kryterion, in a proctored environment. Online proctoring is also available.
Exam name: ServiceNow Certified Application Developer
Number of Question: 60
Passing Score: 75%
Exam Duration: 90 Minutes
Question Type: Multiple Choice Questions, True and False, Matching,

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Disclaimer

** ServiceNow Inc.

* Money Back Guarantee till demo and 1st class of the course.

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